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Online Services

Welcome to the Birmingham NHS Urgent Treatment Centre

The centre offers nurse-led appointments for a range of services and provides fast access to health information, advice and treatment for minor illnesses and injuries. We are located on the lower ground floor of Boots on the High Street. 

We are no longer able to accept ‘walk in’ patients. Patients can only be seen via a pre-booked appointment through NHS 111.

If you require an appointment please call 111 for an assessment, 111 can then book you for an appointment with us if necessary.

Update: General Practice Data for Planning and Research (GPDPR)

This practice is supporting vital health and care planning and research by sharing your data with NHS Digital. For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research.

Guidance: COVID-19 vaccination and blood clotting

For information on the benefits and risks of the COVID-19 vaccination, please click here.

Shielded Patient List (SPL)

You may have recently heard in the news that more people have been added to the Shielded Patient List (SPL). This is following a review of a new, data-driven risk assessment, called the COVID-19 Population Risk Assessment. This has been developed to help identify people who may be at high risk from COVID-19.

As a precautionary measure, this group will now be added to the Shielded Patient List (SPL), on the advice of the Chief Medical Officer. This is to enable them to be prioritised for vaccination, if not already vaccinated, and to provide them with additional advice and support. In practice, this means they will now be offered vaccines at the top of cohort 6.

If you have been added to this group, you will receive a letter informing you of this from NHSE – please do not contact the surgery to ask if you are on this list, you will be informed very shortly if you are. If you have been added to the SPL, guidance and support for individuals at high risk is available here, to help you take extra precautions in staying safe.

Face coverings

As per the Government guidelines, from Monday 15th June, all patients aged 11 or over visiting the surgery will need to wear their own face covering at all times while inside the surgery. A cloth face covering should cover your mouth and nose while allowing you to breathe comfortably. It can be as simple as a scarf or bandana that ties behind the head. Please visit Thank you for your cooperation.


Please do not come into the centre if you or a member of your household has any of the following symptoms: a fever, a new continuous cough or a loss of, or change in, your normal sense of taste or smell (anosmia). Please stay at home and self-isolate for 14 days.

The latest COVID-19 guidance and information can be from here and at

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Access for All

We are committed to ensuring all our patients, visitors and staff can access the centre easily and safely regardless of any physical, developmental or sensory disabilities.

The nearest NCP car park is Dale End located on High Street, Birmingham B4 7LN.

Patient Confidentiality

The Walk-in Centre follows the patient confidentiality policy as outlined by Heart of Birmingham Teaching Primary Care Trust. If you would like to see a copy of this policy then please ask at reception. Any request for a report or copies of notes requires a signed patient consent form.

We are not the Sexual Health and Family planning service for sexual Health and family planing services please dial 0121 237 5700.

View our CQC Rating

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(Site updated 27/07/2021)

Contact Details

Birmingham NHS Walk-in Centre

Contact Telephone

0121 255 4500
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website